Privacy Policy

1. Scope

This Privacy Policy applies to the online Platform located at “” (the “Platform”).

There are two categories of users of this website: “Visitor users” who visit the website without logging in and providing personal information and “Registered users” logging in [and becoming member of the MASAI Community], who are provided with a user ID and password to access the full range of the website documentation and services, with different membership level: Visitor, Concierge, Service Provider.

2. Collection of Personal Information

When you register to the Platform as a Registered user, M2C – MASAI Moblity Solutions aisbl may collect personal information i.e. information that may be used to identify or locate you, such as your name, postal address, e-mail address, phone number, as well as other non-public information that is associated with this personal information (“Personal Information”).

3. Use of Personal Information

M2C – Masai Moblity Solutions aisbl may use the Personal Information that you have knowingly provided to administer your account and provide you services, to send communications and administrative emails, to respond to your inquiries, to store your preference, and to send you commercial offers.

If you do not wish your Personal Information to be used in this way and do not agree with this privacy policy regarding Personal Information, you will not be able to access the Platform.

4. Access and Control of your Personal Information

If you have provided Personal Information when registering to M2C – Masai Moblity Solutions aisbl’s Platform, you may access and modify that information at any time by visiting your personal space.

5. Security of your Personal Information

Although no data transmission over the Internet can be guaranteed to be totally secure, M2C – Masai Moblity Solutions aisbl makes its best efforts to ensure the security of your Personal Information on its Platform and protect that information against unauthorized access to unauthorized alteration, disclosure or destruction.

6. International Users

The Platform is hosted in the EU. If you access the Platform from the USA, Asia, or any other region with laws or regulation governing personal data collection, use, and disclosure that differ from Belgian laws, please be advised that through your continued use of the Platform, you are transferring your Personal Information to Belgium and you consent to that transfer. Additionally, you understand that your Personal Information may be processed in countries (including Belgium) where laws regarding processing Personal Information may be less stringent than in your country.

7. Changes to this Privacy Policy

This Privacy Policy may change from time to time. If you have any questions about our Privacy Policy, please feel free to contact us any time through this Platform or by writing to us at

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